AAO for RD in MANV Case

[t0erbchen]

Hi everyone,

I need to tap into your collective wisdom…

I’m currently working on detailing the AAO (emergency response plan) for rescue service vehicles and I’m running into some fundamental issues with prioritization and vehicle allocation.

Problem 1: Prioritizing local vehicles over out-of-area resources

Out-of-area ambulances (RTW/KTW) are currently set to maximum distance so they don’t get dispatched for regular emergencies. This works well for normal operations, but has two drawbacks:

1. With a mass casualty incident (MANV) where I want to specifically request out-of-area vehicles, they do get dispatched – but the sorting within out-of-area vehicles is alphabetical rather than based on actual distance.
2. If I set out-of-area vehicles to actual distance, they get suggested for normal emergencies as soon as local vehicles are occupied, even if they’re only 100 meters further away – which I want to avoid.

(In reality, our dispatch system still adds a phone call delay for requesting vehicles from external dispatch centers, so out-of-area vehicles only get included if they offer a significant time advantage. Similar issues will affect my normal RD keywords too, unless there’s a timely update for external vehicles )

How do you prioritize local over out-of-area without losing distance-based sorting within out-of-area vehicles?

Problem 2: Supplementing with out-of-area vehicles during MANV when local vehicles are unavailable

The MANV AAO requires, for example, 6 local ambulances + 3 out-of-area ambulances. Currently this runs entirely through level 1 with a total of 9 ambulances for the keyword. If only 3 local ambulances are available due to other incidents, the suggestion stays at 3+3=6 – it doesn’t automatically supplement with additional out-of-area vehicles until the total of 9 is reached.

Level 3 would actually be the solution for supplementing, but it doesn’t distinguish between local and out-of-area and would just take the next available ambulance.

How do you implement a MANV AAO that prefers local vehicles on one hand, but cleanly supplements with out-of-area resources when they’re unavailable?

I can imagine the solution might be quite straightforward, but I think I can’t see the forest for the trees with all these AAOs

[asdf]

In my understanding of current political developments, such a distinction between local and non-local should eventually resolve itself (emergency reform, etc.). Therefore, one can already raise the question on purely economic grounds whether all this effort will be worthwhile at all

What would you think about simply moving the stations outside the deployment area a few kilometers further away as a compromise, or having them run on a volunteer basis?

[goddot]

In our district, we use the “next vehicle strategy”, which means that vehicles from other districts are also dispatched during regular operations as well as during larger incidents. Since we currently cannot request other control centers in the sim and thus all vehicles from other districts are constantly available, the picture is of course somewhat distorted. However, I hope that in the future there will be a more detailed solution for this entire topic. At the moment, not everything in the sim is always as it is in reality.

[jastamm]

Personally, I would tailor my own dispatch area purely to my own resources. I would set non-local resources to not suggested. Based on measures, I would then instruct the dispatcher to request external rescue resources.

[t0erbchen]

Thank you so much for your suggestions!

So I’ll handle it that way for now and do without external resources or just set them to not suggested.

The topic about the measures is a really good point. Somehow that topic keeps slipping to the back of my mind and I keep forgetting it

[prof]

This is, for example, one of our MANV-StiWos:

All regular RD ambulances/patient transport vehicles have the RTW/KTW equipment designation with us, all SEG vehicles then only have the vehicle type RTW/KTW, so they get dispatched from RD4+ incidents onwards, but not to the “normal” calls.
We register external vehicles as regular RD with maximum distance, which works fairly well for us this way, and our own vehicles as well as SEG units are prioritized first for dispatch