Cars get stuck on ambulance missions

Summary / Zusammenfassung

In ambulance missions when a car is sent, the ambulance will leave the scene and transport the patient, and then clear, but the car will get stuck status 4 and not leave. Even if you radio them to clear, manually set their status or allocate them to a new job, they do not move.

Steps to Reproduce / Schritte zur Reproduktion

  • Send car and ambulance to a call
  • Wait for ambulance to leave
  • Car will be stuck

Expected Behavior / Erwartetes Verhalten

  • The car should clear automatically or at least when instrctured to

Actual Behavior / Tatsächliches Verhalten

Car gets stuck

Impact on Usage / Auswirkung auf die Nutzung

Moderate impact

Minor: Small / cosmetic impact. / Kleiner / kosmetischer Einfluss.
Moderate: It disrupts some workflows. / Beeinträchtigt einige Arbeitsabläufe.
Critical: I can’t use the platform at all. / Die Plattform ist nicht nutzbar.

Screenshots or Logs / Screenshots oder Protokolle

1 „Gefällt mir“

Cars Stuck as Status 4 After Ambulance Completes Transport in Missions [SIMD4-473] #473

:united_states: The team is reviewing the issue based on provided information and will prioritize it next.
:germany: Das Team prüft das Problem anhand der Angaben und wird es anschließend priorisieren.

Forgot to also add, this same issue happens with EMS captain and air ambulance

Can you please send us a screenshot of the simulation information? You can obtain these by right click on the resource which is bugged.

Update: needs-more-info

:united_states: We need more information to investigate this issue. Please provide clear steps, expected vs. actual behavior, and any technical details you can.
:germany: Wir benötigen weitere Informationen, um das Problem zu analysieren. Bitte gib konkrete Schritte, erwartetes und tatsächliches Verhalten sowie technische Details an.

I am not the OP, but have the same issue.

What should be the purpose of the unit? Just to understand the logic.

In my case, the car is used as a rapid response vehicles. It is able to treat people on scene without transportation to a hospital.

It will be dispatched in cases where the call taker does not expect that the patient will need transported, or as a first responder when a regular ambulance is unavailable, or it may be send to assist the first unit.

It should either:

  • Treat a patient and return to status 1;
  • Treat a patient and request an RTW/KTW;
  • Be of no use and report itself as available/status 1.