House number leads to completely wrong deployment location

Summary / Zusammenfassung

House numbers, especially number 38, cause operations to be marked at completely wrong locations on the map.

Steps to Reproduce / Schritte zur Reproduktion

  1. Open operation editing
  2. Enter street
  3. Enter various house numbers
  4. Operation partly displayed incorrectly on map

Concrete example in Leipzig: Spalierweg in 04277 Leipzig-Marienbrunn. Reported in the call as no. 21B, which is then displayed on the map near Essen.

Expected Behavior / Erwartetes Verhalten

Operation location is located in the dispatch area on the map.

Actual Behavior / Tatsächliches Verhalten

Operation location is located outside the dispatch area on the map.

Impact on Usage / Auswirkung auf die Nutzung

Operations cannot be dispatched.

Minor: Small / cosmetic impact. / Kleiner / kosmetischer Einfluss.
Moderate: It disrupts some workflows. / Beeinträchtigt einige Arbeitsabläufe.
Critical: I can’t use the platform at all. / Die Plattform ist nicht nutzbar.

Screenshots or Logs / Screenshots oder Protokolle

Specifically, this is a path without house numbers at all, but the error also occurs on “normal” streets.

2 Likes

The solution was described here. You need to click the yellow “Change Coordinates” button in the GIS and then select appropriate coordinates.