Hi, we created the RLS Salzburg Nord (#50065) and are currently facing a problem with mapping the Salzburg State Hospital (LKH Salzburg).
The LKH Salzburg has a somewhat special structure, as it doesn’t consist of just a single main building housing all departments and the central emergency department. Instead, the various specialized departments are distributed across multiple buildings and hospital locations that together belong to SALK.
For example, the emergency department for internal medicine and orthopedics is located in the large main building. Other departments, such as dermatology, are housed in separate buildings. Gynecology and pediatrics are also accommodated in other buildings or areas.
Neurology, neurosurgery, and the stroke unit are even located in a different hospital complex near the main complex (approximately 2 km away by car). This also belongs to SALK. (=Salzburg Landeskrankenhaus)
In reality, these different locations and departments together form the large joint maximum care provider for the entire deployment/dispatch area. In the game, we therefore additionally registered the LKH Salzburg as a “maximum care provider” (=“LKH-SBG”), as this setting is needed to cover all departments and make the game playable without error messages.
The problem now is that the individual emergency departments, wards, and emergency rooms are currently set up separately. However, as soon as we register the state hospital as a maximum care provider, patients apparently always get transported to the parent hospital “LKH-SBG” instead of to the appropriate emergency department or specialist clinic. (including neurology/neurosurgery/stroke, which would actually be in a different complex)
For example, a patient with a corresponding condition should be taken to the emergency department of the respective department and not simply to the general maximum care provider “LKH-SBG”.
So my question is:
How would you structure the LKH Salzburg or the individual buildings, emergency departments, wards, and emergency rooms so that, on the one hand, SALK is represented as a general complex as a maximum care provider, but on the other hand, patients continue to be transported to the appropriate emergency department or specialist department?
Is there a specific way to link the individual locations together without the maximum care provider being used as a general transport destination for all patients?
Also, regarding patient transport further. Since each specialist department now had to be set up as its own hospital, transport requests are often made from “Internal Medicine Emergency Department” to “Pediatric Emergency Department” - these don’t actually exist, as they would be handled by internal hospital bed transport.
Thank you in advance for any responses and suggested solutions!
Best regards