Summary / Zusammenfassung
See screenshot, a hospital just asked for a transport to go to itself…
Steps to Reproduce / Schritte zur Reproduktion
Happened only once for now
Expected Behavior / Erwartetes Verhalten
Transport should go elsewhere
Actual Behavior / Tatsächliches Verhalten
Transport was requested to go to the same hospital as the one calling
Impact on Usage / Auswirkung auf die Nutzung
Minor: Small / cosmetic impact. / Kleiner / kosmetischer Einfluss.
Moderate: It disrupts some workflows. / Beeinträchtigt einige Arbeitsabläufe.
Critical: I can’t use the platform at all. / Die Plattform ist nicht nutzbar.
Screenshots or Logs / Screenshots oder Protokolle
Transport Request Incorrectly Directed to Originating Hospital [SIMD4-269] #269
The team is reviewing the issue based on provided information and will prioritize it next.
Das Team prüft das Problem anhand der Angaben und wird es anschließend priorisieren.
Was the pickup location explicitly requested in this case?
From the call dialogue, I can see that the greeting text was played, and then the time, the reason, and the destination were asked. However, the pickup location was not requested.
The greeting phrase includes an expression that can be misleading. The wording “I need a vehicle to the EHC Hospital” can also be understood as: “I need a vehicle that will bring me to the EHC Hospital and take me there.”
In that interpretation, the pickup location would have been somewhere else.
Therefore, this is not an error in the simulation mechanics, but rather a linguistically ambiguous phrase in the dialogue.
Update: needs-more-info
We need more information to investigate this issue. Please provide clear steps, expected vs. actual behavior, and any technical details you can.
Wir benötigen weitere Informationen, um das Problem zu analysieren. Bitte gib konkrete Schritte, erwartetes und tatsächliches Verhalten sowie technische Details an.
Update: not-reproducible
We attempted to reproduce this issue but were unable to observe the reported behavior under comparable conditions. This could be due to missing reproduction steps, environmental differences, or dependencies that are not captured in the report. To help us investigate further, please provide as much detail as possible — including exact steps, configuration information, logs, or screen recordings. Without this, we cannot proceed with analysis or a potential fix.
Wir haben versucht, dieses Problem nachzustellen, konnten das gemeldete Verhalten jedoch unter vergleichbaren Bedingungen nicht beobachten. Dies kann an fehlenden Reproduktionsschritten, unterschiedlichen Umgebungen oder Abhängigkeiten liegen, die in der Meldung nicht enthalten sind. Bitte gib uns so viele Details wie möglich – einschließlich genauer Schritte, Konfigurationsinformationen, Protokolle oder Bildschirmaufnahmen – damit wir die Untersuchung fortsetzen können. Ohne diese Informationen können wir keine weitere Analyse oder Korrektur durchführen.