Hi, I bought the standard version over 24hrs ago and cannot login to the preview site and when I click forgot password and enter my details, I get no email. I’ve sent 2x emails to support without reply. Please can someone advise how long this is going to take, i read somewhere that they have to do a reset first or similar, but how long does this take??
Currently, new accounts are only merged into the preview version when a database copy is made from v3 to v4. This process can take a few weeks, so please be patient.