🇺🇸 News from SIM Dispatcher

In this topic, announcements and news about the SIM Dispatcher platform are published. These are displayed in the launcher.

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Patch 4.4.0 has been released and introduces improvements to the simulation workflow. In addition, a new launcher is now available that reliably provides automatic updates for the SIM Dispatcher Client. The launcher also includes access to SIM Dispatcher Version 3 (Legacy).

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New address packages have been added to provide technical support for additional country groups. Outside the DACH region, the following countries are now supported:

  • British Isle (Ireland and Great Britain)
  • Czech Republic
  • Denmark
  • Finland
  • France
  • Italy
  • Luxembourg
  • Netherlands
  • Norway
  • Poland
  • Spain
  • Sweden

Please note that native language support for content simulation texts is not yet available for the following countries: Czech Republic, Denmark, Finland, Norway, Sweden.

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Patch notes for 4.6 are now available. Numerous improvements have been implemented and various help articles have been published. Thank you for your diverse feedback and detailed bug reports, which contribute to the continuous improvement of SIM Dispatcher.

To improve the experience in non-German regions, we have added new options to handle ZIP codes. You can now find these settings under the dispatch center configuration menu.

Furthermore, our sincere thanks go to the users who have already decided to purchase the Plus version. This supports the development to a very large extent.

We have completed the integration of the US address database into the simulation. This means that the technical foundation for creating and operating dispatch areas within the United States is now available.

Please be aware that while the geographical data and addresses are live, there are currently no pre-configured Dispatch Centers available for the US regions. Our focus is now on developing the specific logic and workflows required for the American emergency services landscape.

To ensure an authentic representation of US Fire and EMS operations, we are looking for active users to help build the initial infrastructure. If you are familiar with US dispatch protocols and regional structures, you can now start:

  • Setting up local Dispatch Centers (PSAPs) via the editor.
  • Mapping fire stations, hospitals, and emergency resources.
  • Providing feedback on the 911-specific dispatch logic.

Our goal is to grow the US environment steadily together with the community. Thank you for your continued support.

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