No Streets available in Poland

Summary / Zusammenfassung

No streets in Poland

Steps to Reproduce / Schritte zur Reproduktion

Typing anything/any letter returns ‘nothing’

Expected Behavior / Erwartetes Verhalten

No street comes up

Actual Behavior / Tatsächliches Verhalten

Impact on Usage / Auswirkung auf die Nutzung

No way to attach addresses to PoIs

Minor: Small / cosmetic impact. / Kleiner / kosmetischer Einfluss.
Moderate: It disrupts some workflows. / Beeinträchtigt einige Arbeitsabläufe.
Critical: I can’t use the platform at all. / Die Plattform ist nicht nutzbar.

Screenshots or Logs / Screenshots oder Protokolle

I also tried typing other words for that Street and nothing happens. Despite the Street’s ID being present in the SD, nothing comes up. Street’s ID: 551133651

Macieja Jakubowskiego 2, 30-688 Kraków

Hi,

I just tried it myself in my testing dispatch center and it worked.

So it seems like you didn’t set the region. If you don’t set a region, SD doesn’t know in which area your dispatch center is operating and in which area it shall create calls. Therefore despite of setting the country (which I hope you already did, as shown in picture 1) you have to set the area in the second Tab as shown in Picture 2. After doing this I found the street for the POI in my testing Dispatch Center (Picture 3).

For any more info visit the helppage: Address Structure and District Grouping Options | XENBIT Help & Support

worked, thank you very much