I am sending an ambulance unit from their home station to a different station in order to ensure coverage and fast response times (i.e. when the receiving station has no available vehicles).
Making an operation, ensuring it is marked as “Use for standby” with a keyword, results in the unit requesting an urgent speak request on arrival. The unit does not reply with a message once the prompt is answered.
Steps to Reproduce / Schritte zur Reproduktion
Make sure you have two ambulance stations (Station A & Station B).
Make sure you have a keyword setup with the option “Use for standby” enabled
Create an operation. Select Station B as the address and dispatch an unit from Station A.
On arrival at Station B, the unit does an urgent speak request.
Expected Behavior / Erwartetes Verhalten
I would expect the unit to give status 1/2 (and not status 0)
If the above is intended, I would expect the unit to reply with a message once the request is answered.
Actual Behavior / Tatsächliches Verhalten
At arrival, the unit does an urgent speak request.
Optionally, when asked via the radio, the unit confirms they are still in state 3.
Ambulance unit returns status 0 on arrival at standby location instead of expected status 1/2 [SIMD4-460] #460
The team is reviewing the issue based on provided information and will prioritize it next. Das Team prüft das Problem anhand der Angaben und wird es anschließend priorisieren.
That could make sense, but then I would expect it to be a regular speak request + they would send a message over the radio. Right now they only do a speak request, but when you prompt you receive no response.
There’s generally a problem with the speak requests and the radio already. But you’re right, that should tell you „Arrived at standby location“ and getting into the 1 or 2
The issue has been resolved and the update is now in the test environment. Once it runs stably there, it will be rolled out to all servers. Das Problem wurde gelöst und das Update befindet sich nun in der Testumgebung. Sobald es dort stabil läuft, wird es auf alle Server ausgerollt.
Recently when I send units to standby, they will travel there in status 1 as expected, but on arrival will now move to status 9 and drive back to their base. Before they were using status 0 (as above).
In the settings I have set ‘Status in Standby Area’ to 1, and the issue persists regardless of the setting ‘Resources drive to the standby area until abort command’.
The team is reviewing the issue based on provided information and will prioritize it next.
Das Team prüft das Problem anhand der Angaben und wird es anschließend priorisieren.