ENG Guide: How to download the client, start and join a session

Die deutsche Anleitung findet ihr hier.

Hello everyone,
since some of you often ask how they download the Client and how to start a session and join it, I decided to write a guide for it.
Please excuse my lousy english skills, I’m not a native or regular speaker.

  1. Login on www.sim-dispatcher.com. If you already had an Account in V3 It’s necessary that you use the „Forgot Password?“ funtion. Otherwise create a new Account (If you don’t have one).


  2. If you want to join an already existing session, jump to chapter 5. Otherwise:
    After the succesful Login you click on „Dispatch Centers“.

  3. Now you can choose a Dispatch Center out of the list or you can search for any Dispatch Centers in the searchbar. If you found the one you desire, you can click on „Show“. Please not: As for now (October 2025) there are only Dispatch Centers from Germany, Austria and Switzerland.

  4. Now the overview of the Dispatch Center opens. There you need to click on „Start Session“.

  1. This is the „Sessions“ Page. Right on top is the session you just started. In the list beneath are public sessions or sessions of your friends you are able to join. Click „Join now“ to join your own session (red circle) or „Join“ to join one of the other sessions.

  2. On this page you are able to download the client. Windows users download the red circled file, Mac users the yellow circled one. You can also start the session in the webbrowser. For this you scroll down following the white arrow and click „Skip and Continue to Web App“. Please mind, that the performance may be limited in this version.


  3. After you downloaded and started the software, you need to log in to your account again. Use the same Username and Password as before.

  4. If you did everything right, you should automatically be in the session. Now you just choose one of the desks,…

  1. …configure the session and start it!

Have Fun!

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