The Technical Preview for v4 is now live and ready for you to explore

Version 4 Feedback
42

Thank you very much, now I can log in, but as soon as I log in, I get a page with the error „404 The requested resource could not be found.“. Same thing from the windows app that tells me to be disconnected. Do you have any idea what the reason is? Thanks for your precious help

43

Did you join a created session? The disconnected behavior usually means that no session is joined or no workplace is selected.

44

I just can’t get past the login, as soon as I enter my credentials I get this error.

45

It seems the preview doesn’t handle manual account transfers well. We’ll do a database merge tomorrow, and it should work again after that.

46

thank you very much, have a good evening

1 Like
47

i Purchased the standart version over the website more than 24 hours ago but cant reset my password or login in the preview. Thanks for the Help beforehand

48

The database migration from v3 is completed. Please try again.

49

Look’s like the database migration did not work. Dispatcher tag is bugged, and the list of POI i’ve done is used by caller but cannot be found in the dispatch board. :wink:

50

Yes, there is an additional delay of a few hours, or at most 24 hours, in indexing POI entries. The dispatcher tag assignment is indeed bugged. Try logging out and in again. You may also try deleting cookies.

51

Same here, Not working, and I have bought it

52

Hey, I have bought it more than 24 hours ago and still do not have access

53

Hey, me too :upside_down_face: please fix this

54

Still not fixed…any help would be nice

55

We are working on it. Will give you an update asap.

1 Like
56

Thank you, hopefully soon as I paid alot for it

57

We synced the database yesterday with the v4 platform. If you still cannot access the v4 platform after 6pm (CEST), please let me know.

58

Hi ! I’ve created my account yesterday (before your message) and I’m still unable to access the preview. Hope you can help :slight_smile:

59

Hi @danielschwarz , any update please ? I have purchased the Standard edition but still can’t access the preview…

60

We released RC-3 yesterday. Can you log in today, or does the problem still persist?

61

Hi @danielschwarz, many thanks for your reply ! Unfortunately it still persits :frowning: